Privacy Policy

Introduction

Clifford Rickards Associates Ltd is committed to protecting and respecting your privacy.

The purpose of this privacy policy is to explain how we use any personal data that you provide and we hold about you, the rights you have over any personal data, and to tell you about the policies and procedures we have in place to respect your privacy and keep to your personal data secure.

This privacy policy applies to you if you use our services over the phone, online, through our website, via email or by interacting with us through our social media.

About us

Clifford Rickards Associates Limited is a privately owned registered limited company providing Quantity Surveying and Employers Agent services.

Our contact details

If you have any comments or questions about this Privacy Policy or our data processing practices, please address them to us at paula.clifford@cr-al.com or in writing to, Clifford Rickards Associates Ltd, The Studio, 12 Little Hempen, Singleton, Ashford, Kent, TN23 4YS.

The information we collect about you

We collect and process the following information about you –

1.     Information you provide to us through letter, email, telephone or otherwise. The information you provide to us may include your name, business details, address, email address, telephone and any other information you choose to provide.

2.     Currently, we collect no information about you through our website or social media. Should this change in the future we will amend this policy and advise you accordingly.

3.     Currently, we collect no information about you through other sources. Should this change in the future we will amend this policy and advise you accordingly.

How we use your personal information

We use personal information about you for the following purposes – 

1.     We use your personal information to provide you with information and services that you request from us.

2.     We use your personal information to provide you with information about services that we think will interestyou, or that you have requested.

3.     We may use your personal information to tell you about changes to our services.

The legal basis for processing your personal information in these ways is typically one of the following –

1.     You have consented to us using your personal information for this purpose.  You can withdraw this consent at any time by emailing us or in writing, addressed to Clifford Rickards Associates Ltd, The Studio, 12 Little Hempen, Singleton, Ashford, Kent, TN23 4YS.

2.     It is necessary for us to process your personal information to perform a contract with you, or for us to take steps on your instruction prior to entering into a contract with you.

3.     It is within our legitimate interests to use your personal information for this purpose to provide and promote our services and to protect our business.

4.     It may, on occasion, be necessary for us to process your personal information in order to comply with the law.

Your personal information 

1.     We may provide your personal information to our business partners, suppliers and subcontractors who are providing services to us, or where necessary to provide a service you have requested.

2.     We may also share your personal information in order to obtain professional advice, or to comply witha legal obligation or a request from law enforcement or another regulatory body.

3.     The information we store about you is stored on computer systems based in the UK and cloud-based services for hosting the data but none of this infrastructure is knowingly based outside the European Economic Area (EEA).

4.     We will store your personal information for as long as is necessary for the purpose for which it is processed. These periods will vary depending on the nature of the information and your interactions with us.

5.     You have the right to tell us not to use your personal information for marketing purposes. You can do this at any time by emailing us or in writing.

6.     UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine readable copy of your personal information. You can do this at any time by emailing or in writing.

7.     We will comply with the law in responding to your requests. This means that there may be some legal reasons why we cannot comply with all requests.

Contacting us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at Clifford Rickards Associates Ltd, The Studio, 12 Little Hempen, Singleton, Ashford, Kent, TN23 4YS.